Retail colleagues – If you forget your SMART password (also used to log into OneAsda) you’ll need to contact Asda Technology helpdesk on #6123, option 2ĭepot and Home Office colleagues – If you forget your PC password and have set up Microsoft Self Service Password Reset go to If you haven’t set this up previously you’ll need to contact the Asda Technology service desk on #6123 option 2 or 01Ĭan I save my most used apps and favourite pages? To make sure you can reset this if you ever forget it set up Microsoft Self Service Password Reset now on an Asda PC Retail colleagues can change their SMART password themselves in SMART by scrolling to the bottom of the screen and selecting ‘change passcode’ĭepot and Home Office colleagues can change their password themselves by logging into a PC and pressing CTRL + Alt + Del and selecting Change Password. If you don’t have one speak to your line manager, this detail was sent to them in a Daily Action in Week 3. If you don’t have one speak to your line manager, this detail was sent to them in a Week 3 Newsflash.ĭepot and Home Office colleagues will need to use their Asda UserID and password, which is the same as your PC/Laptop login. Retail colleagues need an Asda UserID and a SMART password to access the new site. What login details do colleagues need to be able to access the new OneAsda site at work? Bookmark or keep this somewhere safe in case you need it. To recover or reset your Asda PC password in the future you'll need to access the below link. How do I use it after setup? If you ever need to amend your verification details click on the same link again and follow the above steps. Once two out of three pieces of information have been provided and verified, select Finish.You'll receive a 6 digit code which will need to be entered to complete the process If choosing to provide a personal email address, enter your email address and then select email me so your email address can be verified.Then select text me or call me so your phone number can be verified. You'll receive a 6 digit code which will need to be entered to complete the process If choosing to provide a personal telephone number, select your country code first, then enter your telephone number without the 0 in front.You'll then be asked to provide two out of three pieces of information so that we can verify who you are when it comes to resetting your password in the future. This is either a personal telephone number, a personal email address or security questions. This information will only ever be used during the password reset process.For example, if you’ve only setup the text message verification on the first account you could setup your land line against the Setup Voice Call verification option or download the VIP access app to your device and use that as the second verification on the new account.Use another verification method/Tel Number Log back in to 2sv using the second account (provided by Tech Service Desk)Ģ.Login to the 2sv using the first account registered ( ) and press remove against the credentials setup.Remove the telephone number from the 1st account 2sv If you are a colleague that has 2 User accounts and you’d already set up 2SV on the original account that was not working correctly you will need to remove the contact number or email address that you’d like to use from the original setup, or use a different verification method when setting up for the correct account.ġ. two colleagues cannot set up 2SV using the same mobile number or email address To login to OneAsda on a personal device enter in your browser, select Login from the menu, then enter your normal Asda PC user id and password and then you'll be asked how you want to receive the 6 digit code depending on what you've setup in the above process.Įach 2 Step Verification set up needs to be done using different contact details: How do I use it after setup? If you ever need to change how you receive the 6 digit code click on the same link, remove existing credentials and follow the above steps.
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